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FAQ |
1- Do you deliver abroad? NO
2- What can I do if after picking my order, I notice that some items are missing?
3- I do not wish to receive WBS Newsletter anymore : How to log-off?
4- Due to a technical problem, my order has not been validated: How to validate it?
5- How can I pay my order : Do you have secured payment?
6- I need some advice to choose my wine: How to get advice?
1- Do you deliver abroad? NO
As indicated on our website, we only deliver in France.
However, you can order from anywhere in the world, pay on line and be delivered at the address of your choice in France.
2- What can I do if after picking my order, I notice that some items are missing?
If it happens, do not hesitate in contacting us as earlier as possible, we will check together and fix the situation: by e-mail shop@winebeersupermarket.com or by phone +33 (0)2 98 61 15 87.
3- I do not wish to receive WBS Newsletter anymore: How to log-off?
To log-off, click on the link ‘I wish to log-off’, situated at the lower down of the Newsletter.
4- Due to a technical problem, my order has not been validated: How to validate it?
In case of technical problem, do not hesitate in contacting us as earlier as possible, we will validate it together: by e-mail shop@winebeersupermarket.com or by phone +33 (0)2 98 61 15 87.
5- How can I pay my order: Do you have secured payment?
- You can pay on line by Credit Card: the payment is totally secured. Your data are directly forwarded to our bank (Crédit Mutuel), without going through our website at any time; our system does not stock any bank data. The security protocol that encrypts confidential data is called SSL (Secure Socket Layer) and is the most secured for e-payment today.
- You can also pay by Credit Card by phone: we need your Credit Card number, the expire date and the 3 last numbers on the back of your card. Your data are strictly confidential and always destroyed after the sale: that is why, for each order we will need to ask you your bank data.
6- I need some advice to choose my wine: How to get advice?
Easy, just contact us! Our wine experts will be able to advise you: please, prefer an e-mail than a phone call, and write down in details what you are looking for. We will do our best to answer your questions.
E-mail:shop@winebeersupermarket.com
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WINE TASTING |
WBS ON BOARD WINE TASTINGS - ON W.B. YEATS - IRISH FERRIES - DUBLIN TO CHERBOURG, Thursday October 12th www.irishferries.com/uk-en/offers/winetasting2023/ |
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